T&C Alpenfreifall GmbH Version: from 2012

Alpenfreifall GmbH Private limited company Managers: Wolfgang Steiner, Nikolaus Löberbauer Parachute company FN:387438 m FB court:District Court of Wels Headquarters:4813 Altmünster, Don-Alfonso-Weg 13/4, Austria e-mail:office@alpenfreifall.at

General Terms and Conditions of Business of Alpenfreifall GmbH valid as of 2014

1. Conclusion of a contract 

The customer orders a tandem parachute jump from Alpenfreifall GmbH. This is a parachute jump together with a companion (tandem master). The jump takes place from an airplane. A contract is concluded between the customer and Alpenfreifall GmbH for all services. The basis of this contract are these general terms and conditions. We assume that by booking you have read and understood this sheet and accepted the terms and conditions listed therein.

2. Prices

 Please see our current price lists. Prices include VAT at the tax rate applicable in Austria. If there are any mistakes in our prices or if any of the product information is incomplete, we reserve the right to make corrections. We will inform customers immediately upon detection of the error and inform them about the change to the new information. The customer may then reconfirm the order or cancel the contract.

3. Jump tickets 

Jump tickets are available online at www.alpsfreefall.com. Tickets will be sent by post within one week. All jump tickets are valid  for 24 months from the date of issue and not tied to a name.We offer appointments from March to November.  If the event has been cancelled several times (at least 6x) during the past six months due to inclement weather, we will extend the Alpenfreifall ticket for one more year free of charge. This only applies to tickets issued by Alpenfreifall GmbH(Alpenfreifall- ticket). For the validity of tickets and/or vouchers from our marketing partners, see their General Terms and Conditions of Business. Please ask your sales partner about the  period of validity. From 2021 we offer a contract with the following three companies Salzburg Adventures, Jollydays, and Loos&partner.

4. Terms of payment

Alpenfreifall tickets are only valid once they have been paid for in full and payment has been received by Alpenfreifall GmbH. The buyer of an Alpenfreifall-ticket undertakes to pay the purchase price within 7 days after receiving the invoice of the Alpenfreifall-ticket without any deduction. The customer can also book his jump on a specific date without ordering a ticket. In this case, the jump has to be paid for in cash or by card on site at the appointment. Ticket orders are ideal for giving away.

 5. Shipping 

The Alpenfreifall- ticket is usually delivered by post within a week. If the Alpenfreifall-ticket does not reach the customer within this period, the customer should inform Alpenfreifall GmbH of this, as it can be assumed that the Alpenfreifall-ticket was either lost in the Post or that the delivery address was incorrect.

6. Right of withdrawal and return

The consumer can withdraw from a contract concluded in distance selling or a contract declaration made in distance selling within 7 days of the conclusion of the contract.

7.Reservation of availability

Should Alpenfreifall GmbH discover after the conclusion of the contract that the service is no longer available (for example, because the aircraft is not available) or can no longer be provided for technical or legal reasons, Alpenfreifall GmbH can withdraw from the contract. Payments already received will be refunded immediately and appointment bookings by customers without an Alpenfreifall- ticket or agent ticket will be canceled free of charge. In this case, the customer is not entitled to any further claims.


 Registration in advance is necessity. Depending on the desired event, this registration should be made online by the customer himself at least one  week before the date of the event at: www.alpsfreefall.com.

9. Appointments  

For availability please see  our online calendar at : www.alpsfreefall.com for free dates on which you can reserve our services. Since all of our events depend on the weather, we sometimes have to cancel and re book  them. This happens on the day of your reservation at the latest. Only the management of Alpenfreifall GmbH is authorized to make such cancellations. We reserve the right to cancel for inclement weather or technical reasons at short notice.The voucher will still be valid for your next booking.  We are not liable for any travel  or other costs in the event of cancellations.

The costumer then has to rebook his appointment online.

10. Cancellation of the jump reservation

If you cannot keep your jump appointment (the booked time of the appointment), please let us know by email (office@alpenfreifall.at). The best thing to do is to simply reply to the booking confirmation email.

The customer can cancel a booked jump appointment without cancellation fee, provided there are 3 full days between the time of cancellation and the planned appointment.

If not, we will charge € 50.00. (These € 50.00 are to be paid regardless of whether the customer has an Alpenfreifall- ticket, an agent Ticket or no ticket at all).

Cancellation is no longer possible on the day of the appointment (100% of the current Alpenfreifall ticket price must be paid, an Alpenfreifall- ticket that has already been paid for becomes invalid, or agent tickets are settled by Alpenfreifall GmbH with these agents and can no longer be used)


We do not check the validity of any tickets in advance. The customer is responsible for redemption during the period of validity! If you are delayed by more than 15 minutes, the cancellation is also 100% (100% of the current Alpenfreifall- ticket price must be paid, an already paid Alpenfreifall ticket becomes invalid, or agent tickets are settled by Alpenfreifall GmbH with these agents and can no longer be redeemed). Unfortunately, on fully booked days we do not have the opportunity to wait longer for the customer.

If the requirements for participation (point 11) are not met by your jump date, the cancellation is also 100% (100% of the current Alpenfreifall- ticket price must be paid, an Alpenfreifall- ticket that has already been paid for will become invalid, or agent tickets will be canceled by Alpenfreifall GmbH are settled with these agents and can no longer be redeemed).

11. Conditions of participation

No high physical requirements are required to participate in our events. Average health and a stable physical constitution are usually sufficient. There is no upper age limit for participants, if the aforementioned is given.

The minimum age for participation is 13 years and a minimum height of 140 cm. In the case of minors, we must have a declaration of consent from the legal guardian. Their signature on the contract of carriage, which must be signed before the jump, is also sufficient.

The body weight of the participant must not exceed 85 kg for all events. The weight is checked on site with a scale. 2kg will be deducted from the weight due to the clothing.

Please ask if you are not sure whether you meet the physical requirements. In cases of doubt, the decision on whether  we take you along  is up to our on-site manager. In addition, a transport contract must be signed on site before the jump.

If one of the requirements  for participation is not met on the day of your jump appointment, we will not jump with you and the cancellation conditions from point 10 apply ( 100% of the current Alpenfreifall-  ticket price must be paid, an Alpenfreifall- ticket that has already been paid will be invalid or agent tickets are settled with these agents by Alpenfreifall GmbH and can no longer be redeemed).

12. Insurance

Within the bounds of statutory provisions, participants in our events / aerial sport equipment and aircraft are insured as follows:

a) Liability aviation insurance and passenger liability insurance

b)Passenger accident insurance

c)Liability  insurance of the aircraft for physical injury and damage to property 

The participant is responsible for any insurance protection over and above this.

13. Disclaimer of liability

During the tandem jump, the customer is not allowed to bring watches, valuables or other foreign objects, such as cell phones, heart rate belts or cameras. If such items belonging to the customer are damaged, any liability the part of Alpenfreifall GmbH is excluded. Alpenfreifall GmbH is only liable for property damage suffered by a customer in the event of gross negligence or willful misconduct 

14. Running of the event

Each of our events should be an experience and a pleasure for you. Please take enough time to get there, before and after. Follow-up work and also plan for possible delays. The time required for all activities will generally be a maximum of 4 hours. Please do not drink alcohol, even the evening before, have a good rest and have a sufficient breakfast. The necessary equipment will be provided to you by Alpenfreifall GmbH or by a commissioned organizer on site. Wear comfortable, sturdy clothing and sports shoes with smooth soles that are suitable for the season. The timing and the division of the aircraft at the event location is regulated exclusively by our responsible persons, who are happy to take your wishes into account if possible.

15. Choice of law

 Austrian law applies to the legal relationships between Alpenfreifall GmbH and its customers as well as to the pertinent terms and conditions of business. Place of jurisdiction is Gmunden.

16. Severability clause 

If individual provisions of these General Terms and Conditions of Business are invalid or unfeasible, or become invalid or unfeasible, the validity of the other provisions will not be affected.In this case, the parties to the contract are obliged to replace the invalid provision with a valid provision which comes closest to the purpose of the agreement. The same applies if a provision is incomplete.


Liability for content

The contents of our pages were created with great care . For the correctness, completeness and topicality of contents we can not take any responsibility. As a service provider we are responsible according to § 7 paragraph 1 of TMG for own contents on these pages under the general laws. According to § § 8 to 10 TMG we are not obliged as a service provider to monitor transmitted or stored foreign information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under the general laws remain unaffected . However , a relevant liability is only possible from the date of knowledge of a specific infringement .

Upon notification of such violations, we will remove the content immediately.

Liability for links

Our site contains links to external websites over which we have no control. Therefore we can not accept any responsibility for their content. The respective provider or operator of the pages is always responsible for the contents of any Linked Site. The linked sites were checked at the time of linking for possible violations of law. Illegal contents were at the time of linking. A permanent control of the linked pages is unreasonable without concrete evidence of a violation .

Upon notification of violations, we will remove such links immediately.


The contents and works on these pages created by the site operator are subject to German copyright law. Duplication, processing , distribution and any kind of exploitation outside the limits of copyright require the written consent of its respective author or creator. Downloads and copies of these pages are only permitted for private, non -commercial use. As far as the content is not created by the website operator, the copyrights of third parties. Any duplication or marked as such. If you still be aware of copyright infringement , we ask for a hint .

Upon notification of violations, we will remove such content immediately.

Privacy Policy

Use of our website is usually possible without providing personal information . As far as on our sides personal data (such as name , address or e – mail address) , this is as far as possible on a voluntary basis.

These data are not without your express consent.

We point out that data transmission over the Internet ( eg when communicating by e -mail) may have security gaps.

A complete protection of data against access by third parties is not possible.

The use of the framework of the imprint obligation published contact data by third parties for sending unsolicited advertisements and information materials is hereby expressly excluded . The operators of the sides reserve themselves expressly legal in the case of the unsolicited sending of advertising information such as spam e- mails. 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (\” Google\”). Google Analytics uses \”cookies \”, text files that are stored on your computer, to help analyze how users use the website . The information generated by the cookie about your use of the website ( including your IP address) will be transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website , compiling reports on website activity for website operators and providing other with website and internet related services. Google may also transfer this information to third parties unless required by law or where such third parties process the information on Google\’s behalf. Google will not associate your IP address with any other data held by Google .

You may refuse the use of cookies by selecting the appropriate settings on your browser; however, we point out that you may not be able to use all features of this website in this case. By using this site , you agree to the processing of data about you by Google in the manner described above and for the aforementioned purpose . \”

Google +1

Our website uses the \”+1 social network Google Plus , which is operated by Google Inc. , 1600 Amphitheatre Parkway , Mountain View, CA 94043 , United States ? Button ( \” Google \”) . The but- ton is on the characters \”+1 ?

visible on a white or colored background.

When you visit a page of our website that contains a social plugin, your browser is a direct connection to the servers of Google. The contents of the \”+1 ? Button is provided by Google directly to your browser which embeds the latter into the website.

We therefore have no impact on the amount of data that Google collects the button , however, assume that your IP address is recorded with .

Purpose and scope of data collection and the further processing and use of data by Google as well as your rights in this respect and settings options for protecting your privacy please visit Google \’s Privacy Policy to the \”+1 button : http://www.google.com/intl / en / + / policy / +1 button.html

If you are a Google Plus member and do not want Google via our website collects information about you and linked to your stored by Google member data , you must log out Plus before visiting our website on Google.

Facebook – Plugins (Like- Button)

Our pages integrate plugins of the social network Facebook, 1601 South California Avenue , Palo Alto, CA 94304, USA are integrated. The Facebook plugin, you agree to the Facebook logo or the \” Like-Button (\” Like \” ) on our side . You can find an overview of Facebook plugins here: http://developers.facebook.com/docs/plugins/ When visiting our pages, the plugin establishes a connection between your browser and the Facebook server is established . Facebook thereby obtains the information that you have with your IP Address for visiting our website . If you click on the Facebook \” Like\” button while you are logged into your Facebook account , you can link the content of our pages on your Facebook profile . Thereby Facebook can correlate your visit of our site with your user account. We point out that we as providers of the sites no knowledge of the content of the transmitted data and use them through Facebook .

For more information, please refer to the privacy statement of facebook under http://de-de.facebook.com/policy.php

If you do not wish that Facebook can assign your visit to our site with your Facebook account, please log out from your Facebook account.